The Problem

Deficient communication is a problem that should never be underestimated. It thrives in every aspect of North American businesses and governments. Communication shortcomings are insidious. They're treacherous to your PR efforts, customer satisfaction, and can literally cost you a fortune. Managers frequently fail to identify it, fail to accurately identify the scope of it, or don't know the appropriate remedies. Be assured, deficient communication takes no prisoners. In today's competitive world can you afford to lose money to the maladies indicative of a communication deficiency?

A few examples are:
 

bullet

employees aren't happy or robust; their performances lack drive and enthusiasm

bullet

no one can explain how voice mail SHOULD be used for maximum effectiveness

bullet

writers have to explain their memos

bullet

meetings are boring

bullet

you haven't had direct feedback from clients, customers, or others you serve in the past week

bullet

your speeches don't sparkle

bullet

your front line isn't your strongest asset

bullet

you don't know who your front line person is

bullet

your promotional efforts fail, or produce few results

bullet

follow-through is not dependable or consistent

 

If you're unsure what some, or all of this means, your business may have a single, multiple, or
systemic communication problem. We can help you identify the area of greatest need, and provide
remedial training for groups or individuals, that is customized to your needs.

WritingDoneRight specializes in the communication process and how that can help your business.
 

Principal writer, Dorothy Pedersen, has a BA in psychology with a specific interest in industrial psychology.

Deficient communication costs businesses, non-profits, and government millions of dollars every
year. The size of a business is no indication of how well its communication works.

To discuss how we can help your organization to:
 

bullet

save money

bullet

increase employee enthusiasm

bullet

increase customer satisfaction

bullet

and be a leader in your niche


call: (519) 941-6164 or send an e-mail.

If you would like:

 

bullet

one, or more, workshops customized for your organization or department

bullet

brochures, or other handout materials re-written or created

bullet

a media promotion program

bullet

a disaster response procedure and training

 

call: (519) 941-6164 or send an e-mail.

We can identify elusive sources of customer dissatisfaction, train you or your staff to perform better
than you imagined, and solve countless other problems for you.
 

horizontal rule

For information about reproducing or purchasing rights to any of these works, contact me directly by using either the information available in the Contact Me link on the Menu to the left, or by clicking on my name at the top of the page or the E-mail Me link to send me an e-mail.

All excerpts are from my published works. All writing and photographic illustrations are Copyright   by Dorothy Pedersen, WritingDoneRight.com, unless otherwise indicated. All rights reserved.

These excerpts may not be reproduced or reprinted in whole, or in part, in any form, without my written permission.